Don at WickedEasyFix was a delight to work with. The phrase, "customer
service," hardly scratches the surface in terms of what the technicians
at WickedEasyFix offer their clients. I can personally attest to their
insurmountable knowledge, patience, and skill.
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The issue with my
computer was not one that would normally be so quickly and diligently
repaired. I work for a digital marketing company, so my computer IS my
job. Fortunately, Don was so adamant about making me a priority, that my
issues were taken care of in no time. He along with the other
technicians are happy to articulate technical lingo in a manner that is
totally relatable to even the most non-tech savy customer.
rush to convince me my problem was resolved, Don made sure I understood
the procedures taken, could explore the improvements myself, and knew a
plethora of other WickedEasy services of which I could take advantage.
U.S. based company offers unlimited support options. WickedEasyFix can
work with any system (Linux, Windows, Mac, and more). The company is not
limited to working with computers, its versatility lends it to be
skilled in working with smart phones and tablets as well. The vast
network of vendors are well-versed on a wide variety of software
upgrades. We all know how dire it is to have a reliable back-up plan for
our devices; WickedEasy offers unlimited back-up plans in addition to
setting up unlimited Cloud storage. There are multiple anti-virus
packages from which to choose, and customers may call at anytime to make
sure their device is protected and running smoothly. The quality of
both service and product is unbeatable.